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Posted on: February 17, 2020

CFPUA customer service offline this weekend, Monday

Bill Assistance

Cape Fear Public Utility Authority’s customer service and payment software will be temporarily offline starting at 5 p.m. Friday, February 21 to allow staff to transition to our new billing system.

Between 5 p.m. Friday and 8 a.m. Tuesday, Februa...

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NewsFlash
Posted on: February 11, 2020

Update on sanitary sewer overflow near Barnards Creek

Work zone traffic sign

Cape Fear Public Utility Authority crews plan to install a temporary wastewater bypass near the Barnards Creek Pump Station while permanent repairs are made to a broken sewer main.

At 1:58 p.m. Monday, CFPUA was notified that an outside contractor working ...

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NewsFlash
Posted on: February 10, 2020

UPDATE: Sanitary sewer overflow near Barnards Creek stopped

SewerOverflowImage

Cape Fear Public Utility Authority crews have stopped a sanitary sewer overflow (SSO) that occurred after a main break Monday at the Barnards Creek Pump Station at 4223 River Road.

At 1:58 p.m. Monday, CFPUA was notified that an outside contractor...

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NewsFlash
Posted on: February 6, 2020

Part of Chestnut Street closed for sewer repair

Work zone traffic sign

CFPUA’s emergency contractor has closed part of Chestnut Street Thursday afternoon while crews repair a sewer main.

Carolina Civil Works has closed the eastbound travel lane of the 2800 and 2900 blocks of Chestnut Street to traffic. The closure i...

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NewsFlash
Posted on: February 4, 2020

Some CFPUA customers experiencing eBill issues

Bill Assistance

CFPUA has been advised that some customers’ email providers appear to be blocking delivery of December or January electronic bills (eBills). CFPUA’s billing vendor has determined that while eBills were generated and sent correctly, cer...

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NewsFlash
Posted on: January 28, 2020

Fluoridation of drinking water resumes at Richardson WTP

Running faucet

CFPUA has resumed adding fluoride to drinking water at its Richardson Water Treatment Plant prior to distribution, effective Tuesday, January 28.

Richardson, which provides water to the second-largest of CFPUA’s three drinking water-distribution ...

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NewsFlash
Posted on: January 22, 2020

CFPUA Board holds 2020 retreat

Board Retreat 2020

The Cape Fear Public Utility Authority Board heard presentations on topics ranging from cyber security to CFPUA’s sustainability initiatives at its annual retreat Wednesday morning.

Presentations by CFPUA’s management team also provided...

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NewsFlash
Posted on: September 11, 2019

CFPUA board approves construction contract, bond sale for GAC filters

Sweeney New GAC Contactors - NORTHEAST PERSPECTIVE Cutaway

The Cape Fear Public Utility Authority Board on Wednesday awarded a $35.9 million construction contract to Adams-Robinson Enterprises Inc. for a project to add eight new deep-bed granular activated carbon (GAC) filters at Sweeney Water Treatment Plant to ...

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NewsFlash