News Center

UPDATE: CFPUA Customer Service Center to reopen Wednesday

CFPUA’s Customer Service Center at 235 Government Center Dr. will reopen for in-person services at 9 a.m. Wednesday, August 5. The downtown Customer Service Center at 305 Chestnut Street will remain closed Wednesday.

Customers can continue to acc...

CFPUA to continue shutoff, late fee moratorium through August

CFPUA will maintain its suspension of delinquency-related service shutoffs and late fees through at least the end of August.

This follows an announcement by Governor Roy Cooper on Tuesday that he would not extend an executive order that had suspended utili...

Chemours says sediment in river “not caused by construction activities”

In an email received at 5:03 p.m. Saturday, July 25, Christel Compton, Environmental Manager at Chemours’ Fayetteville Works chemical plant, wrote:

"Chemours is sending this update following our July 22nd and 23rd notifications concerning co...

NCDEQ tells CFPUA it is looking into Chemours sediment incident

State regulators told CFPUA that they are looking into Chemours’s report of a release of sediment earlier this week during work related to PFAS remediation at the company’s Fayetteville Works Plant.

Wednesday evening, Chemours sent an e...

CFPUA starts daily PFAS monitoring after Chemours admits sediment washing into Cape Fear River

CFPUA has begun more-frequent sampling of raw water from the Cape Fear River and sought guidance from state regulators after being informed Wednesday evening by Chemours that PFAS remediation work at its Fayetteville Works plant apparently had sent an inc...

Voluntary water conservation advisory issued for southern New Hanover County customers

CFPUA has implemented a voluntary Water Conservation Advisory beginning at 5 p.m. Wednesday, July 22, and until further notice for customers in the Monterey Heights Water System, located south of Piner Road and Sanders Road in southern New Hanover County....

CFPUA responds to sewer overflow on Lennon Drive

CFPUA crews stopped a sanitary sewer overflow (SSO) Sunday morning at the intersection of Lennon Drive and Penny Lane in Wilmington.

At 10:41 a.m. Sunday, July 12, CFPUA was alerted to an overflowing manhole that was spilling into a storm drain. Crews bega...

Update: 315 gallons of wastewater entered Pages Creek from Wednesday's Bayshore-area main break

A sewer main break Wednesday, July 8, in the 300 block of Bayshore Drive in New Hanover County resulted in an estimated 315 gallons of wastewater entering Pages Creek.

At 3:29 p.m. Wednesday, July 8, a sanitary sewer overflow (SSO) at a pump station was re...

Board approves $89.98 million FY21 budget, keeps rates unchanged

The Cape Fear Public Utility Authority Board on Wednesday approved CFPUA’s operating budget for Fiscal Year 2021 (FY21).

The $89.98 million FY21 budget is a 5.2 percent increase over the previous year’s operating budget and provides the...

CFPUA facilities, staff ready for 2020 hurricane season

Monday, June 1, marks the start of the 2020 Atlantic hurricane season. With the U.S. National Weather Service forecasting an above-normal hurricane season, and as our region continues to see the spread of COVID-19, CFPUA has been finalizing key facility i...