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CFPUA Emergency Work Prevents Rupture of Major LCFWSA Raw Water Supply Main

CFPUA Emergency Work Prevents Rupture of Major LCFWSA Raw Water Supply Main

Washout of U.S. 421 at New Hanover County-Pender County line threatened Lower Cape Fear Water and Sewer Authority supply line; CFPUA announces additional steps to monitor the main&...

CFPUA Issues Traffic Advisory for 2700 - 2800 Blocks of Chestnut Street

CFPUA emergency contractor State Utility is making an emergency repair to the sewer system. CFPUA crews will close the 2700 - 2800 Blocks of Chestnut Street between N. 27th Street and N. 29th Street to all thru traffic allowing local traffic only. All thr...

CFPUA DRINKING WATER, WATER OPERATIONS ARE NOT AFFECTED BY DUKE ENERGY COAL ASH SPILL

Correction Posted on 9/24:

According to a representative from Duke Energy, the breach that occurred was along the Sutton Lake dam. Sutton Lake is used as a cooling pond and is not used to store coal ash. The two ash basins here at the site remain ...

Disconnection & Late Fees, and Ordinance Section Covering Residential Property Damaged by Hurricane

CFPUA Waives Disconnection and Late Fees Until Further Notice; Also Institutes Ordinance Section Covering Residential Property Damaged by Natural Disaster

Ordinance section waives fixed charges for owners of residential properties damaged by Hurri...

UPDATE: CFPUA to Keep Free Water Stations Open to Community and Remain Available for Use

UPDATE on 9/21: The Veteran's Park water station has been inspected and remains available for use. The Ogden Park Water Station is inaccessible due to storm damage at the park. The park remains closed indefinitely.

Original Message on 9/11/18: Cape Fear Pu...

CFPUA's Hurricane Florence Recovery Update

Cape Fear Public Utility Authority (CFPUA) would like to provide the following update to our customers as we continue our recovery from Hurricane Florence. Our employees have been working around the clock since before Florence made landfall, in an effort ...

CFPUA’s Extended Waiver and What that Means for Electronic Payments

As a reminder, CFPUA has extended our waiver of all disconnections and late fees. The grace period, which began on September 11, will now run until further notice.

If you previously signed up for automated draft services or automatic payments, these drafts...

Hurricane Florence Conditions Cause Sanitary Sewer Overflows

Cape Fear Public Utility Authority (CFPUA) crews investigated several sanitary sewer overflows (SSO) during the Hurricane Florence event. CFPUA determined that the following sanitary sewer overflows were due to hurricane conditions, ongoing heavy rainfall...

Routine Manual and Automatic Flushing Update

Routine manual and automatic flushing will remain suspended due to the current flood conditions and standing water in our service area. However, CFPUA will need to conduct minimal flushing in order to sample and monitor water quality within the water dist...

CFPUA Customer Service Phone Lines Reopened

For Immediate Release

Contact: Jim Flechtner

910-332-6669

Wilmington, NC, September 18, 2018 3:00 PM: Cape Fear Public Utility Authority (CFPUA) is reopening our Customer Service phone line beginning Wednesday, 9/19/2018 at 8:00am to help our ratepa...

CFPUA Waives Late Fees for Bills Due Between 9/11 and 9/25 during the Hurricane Recovery

UPDATE ISSUED ISSUED Sunday, September 16:

All bills originally due between 9/11 and 9/25 are all due 9/26. No penalties will be incurred until that time. Administrative offices will be closed on Monday, September 16, 2018.

ORIGINAL MESSAGE ISSUED Tuesday, ...

CFPUA Statement on Recently Released DHHS Report

CFPUA Statement on Recently Released DHHS Report

Yesterday afternoon, the Agency for Toxic Substances & Disease Registry (ATSDR), a unit within the United States Department of Health and Human Services, released an updated Draft Toxicological Profile f...