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ALERT: All Cape Fear Public Utility Authority facilities are closed to the public until further notice. We’re still available to help, though. Find out more here.

Commonly requested forms, including to start, stop, or transfer service  |  Contact us

  1. RECENTNews & Announcements
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  1. Bend in Cape Fear River

    CFPUA to NCDEQ: Chemours’ corrective action plan “falls far short”

    Chemours’ proposed CAP to address decades of PFAS releases consists largely of vague promises of PFAS reductions to be realized years into the future and is inadequate to protect downstream water users, CFPUA wrote in comments to state regulators. Read on...
  2. Bill Assistance

    Intermittent technical issues affecting some customers using CFPUA automated phone service

    CFPUA is experiencing intermittent technical issues with its interactive voice response (IVR) system, which allows customers to pay bills and access information about their accounts by telephone. Read on...
  3. Running faucet

    Service disconnections, late fees remain suspended through May

    On March 13, CFPUA suspended all delinquency-related service disconnections in response to the COVID-19 pandemic. Following Gov. Roy Cooper’s Executive Order 124, issued Tuesday, that suspension will extend through at least the end of May. Read on...
  4. buildingsm

    CFPUA Board’s April meeting canceled

    The April meeting of the Cape Fear Public Utility Authority Board, scheduled for 9 a.m. Wednesday, April 8, has been canceled. Read on...
  5. office closed sign

    April Finance, Executive committee meetings canceled

    The April meetings of the CFPUA Board’s Finance and Executive committees, scheduled for Wednesday, April 1, have been canceled. Read on...
  6. office closed sign

    March Long Range Planning, Sustainability committee meetings canceled

    The meeting of the CFPUA Board’s Long Range Planning Committee scheduled for 3:30 p.m. Thursday, March 26, has been canceled. Read on...
  7. plunger-working-on-toilet-clog-royalty-free-image-185122993-1540318418

    CFPUA reminds customers not to flush wipes, cleaning supplies

    As customers take steps to clean their homes and businesses to slow the spread of COVID-19, CFPUA reminds you that no products, other than toilet paper, should be flushed down a toilet. Read on...
  8. office closed sign

    CFPUA to close facilities to public after Wednesday; phone, online services remain available

    To protect our customers and staff, Cape Fear Public Utility Authority is temporarily closing its facilities to the public effective 5 p.m. Wednesday, March 18. Read on...
  9. Bill Assistance

    Bill printing error impacting some CFPUA customers

    A vendor error has resulted in some CFPUA customers receiving incorrect bills. Read on...
  10. Running faucet

    CFPUA suspends service disconnections

    CFPUA is temporarily suspending delinquency-related service disconnections, effective immediately. Read on...
  11. Running faucet

    UPDATE: Boil water advisory rescinded for locations on North Front and Water streets

    A precautionary boil water advisory has been rescinded for 106 Water Street and 201 and 205 North Front Street in downtown Wilmington. Read on...
  12. Work zone traffic sign

    UPDATE: CFPUA cancels ramp closure on Cape Fear Memorial Bridge

    A planned closure of a Cape Fear Memorial Bridge off-ramp scheduled to start Friday, March 13, has been canceled due to potential weather conflicts. Read on...
  13. Adding machine

    CFPUA invites comments on system development charges

    CFPUA is taking public comments on its proposed water and sewer system development charges for the fiscal year beginning July 1, 2020. Read on...
  14. water-flushing-sign-251x219.jpg

    CFPUA to perform flushing in Northern New Hanover County

    Starting Monday, March 2, CFPUA crews will begin an approximately two-week flushing program in Northern New Hanover County in areas served by the Richardson Water Treatment Plant. Read on...
/CivicAlerts.aspx
  1. CURRENTProjects & Events
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  1. USS_North_Carolina-PublicDomainImage
  2. CFPUA at Earth Day 2012
  3. cape-fear-river-aerial-view
  4. CFPUAstaffTeachingKidsAboutWater
  5. DowntownWilmingtonOnTheCapeFearRiver
  6. Water Station at the Azalea Festival
  7. WilmingtonAerialViewCoastGuardPublicDomainImage
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April 2020

Sun Mon Tue Wed Thu Fri Sat
29 30 31 1 2 3 4
5 6 7 8 9 10 11
12 13 14 15 16 17 18
19 20 21 22 23 24 25
26 27 28 29 30 1 2

  1. Wed Apr. 8

    CANCELED - CFPUA BOARD MEETING - CANCELED

  2. Fri Apr. 10

    Closed for Good Friday

  1. Thu Apr. 23

    Long Range Planning Committee

  2. Thu Apr. 23

    Sustainability Committee
/Calendar.aspx

Contact Us

  1. Cape Fear Public Utility Authority
    235 Government Center Drive
    Wilmington, NC 28403

    Phone: 910-332-6550
    Fax: 910-332-6352
    Emergency: 910-332-6565

Quick Links

  1. Board Meeting Agendas & Minutes
  2. Board Meeting Videos
  3. Water Meter Replacement Program
  4. CFPUA Ordinance
  5. Development Process & Procedures Manual
  6. 2019 Annual Report
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