2009-2010 Fixed Cost Increase
2010 Rates Comparison
Transfer of Responsibility
Billing Questions Answered
Delinquency & Collections Procedures
Why Your Bill May Be Higher
Bill Dispute Procedure
Online Bill Pay
Opening & Closing Accounts
Landlord & Tenants Information
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Check out the following links for information on recent rate increases, projects, and procedures.
2010 Rate Increases
2010 Rates Comparison
CFPUA in Review
Budget & CIP Explained
Pre- and Post-Consolidation Comparison
Transfer of Utility Responsibility from Landlord to Tenant
Bill Calculator
Bill Dispute Procedure
Billing Questions Answered
Fee Schedule - Effective May 1, 2010
How to Read Your Bill
How to Read a Meter
Landlord & Tenants
Online Bill Pay
Opening & Closing Accounts
Understanding Why Your Bill May Be Higher
Whom should I call if I have an emergency situation with my water and sewer after hours?
How have my rates changed?
Do I need to change any information with my online banking?
Payment Center & Administrative Offices: 235 Government Center Drive Wilmington, NC 28403
Customer Service: (910) 332-6550 Fax: (910) 332-6352 General (910)799-6064 Fax: (910) 799-6066
Payment Center: 305 Chestnut Street Wilmington, NC
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