Transfer of Responsibility
Billing Questions Answered
Paperless Statements
Online Bill Pay
Delinquency & Collections Procedures
Bill Dispute Procedure
Why Your Bill May Be Higher
Opening & Closing Accounts
Landlord & Tenants Information
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Billing
Check out the following links for information on recent rate increases, projects, and procedures.
Budget & Fees
- Includes current rates and fees schedules
Transfer of Utility Responsibility from Landlord to Tenant
Bill Dispute Procedure
Billing Questions Answered
Your CFPUA Bill Explained
How to Read a Meter
Landlord & Tenants
Online Bill Pay
Opening & Closing Accounts
Understanding Why Your Bill May Be Higher
Payment Center & Administrative Offices: 235 Government Center Drive Wilmington, NC 28403
Customer Service: (910) 332-6550 Fax: (910) 332-6352
Water/Sewer Emergencies: (910) 332-6565
Payment Center: 305 Chestnut Street Wilmington, NC
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