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In recent months, residents in the Country Haven subdivision have reported their ponds and wetland areas have gone dry and relayed their concern that the Authority’s well field close to the community may be contributing to the situation.
As a result of the community’s information, CFPUA temporarily stopped pumping from select wells in the Castle Hayne aquifer and began collecting data at regular intervals for nearly two months to help try and determine if the well field is contributing to the concern.
CFPUA then expanded GMA’s scope of work to include a review of the data gathered at Country Haven and produce a report to evaluate the situation. This report is being released today. Completion of the hydrogeologic study is expected in late spring.
When the concern was brought to the CFPUA’s attention, the Authority temporarily stopped pumping from select wells in the Castle Hayne aquifer and began collecting data in regular intervals for a nearly two-month period. CFPUA then expanded the existing scope of work of a hydrogeologic study already being conducted to include a review of the data gathered at Country Haven and the production of a report to help evaluate the situation.
1) Reduce overall withdrawals from the Castle Hayne aquifer;2) Only use Castle Hayne wells C and I, the two wells closest to the Country Haven subdivision, for maintenance, periods of high demand or emergencies;3) Redevelop existing wells in the Pee Dee aquifer currently connected to the nano-filtration plant to increase a safe yield;4) Prepare an environmental assessment and design to connect other existing Pee Dee wells to the nano-filtration plant;5) Construct raw water mains to existing well sites; and/or6) Continue to establish an interconnection with the Sweeney Water Filtration Plant to provide for better management of the overall flow of treated water throughout our system.
CFPUA believes that turning on the wells in the western part of the well field, away from the Country Haven subdivision, will help address the concerns of the residents and the issues raised in the report.
Both offices are open Monday through Friday except for state holidays.
If you have a question about your storm water fees, call (910) 343-4777. If you have a concern about your trash services call (910) 341-7875.
Wastewater treatment and disposal benefits: Reduction of interior water use cuts wastewater flows, resulting in cost savings and lessened environmental impacts.
Regulatory compliance: Some state regulatory agencies require water conservation plans to qualify for permits, grants and loans.
Water supply demand and reliability: Lowering water production and/or distribution costs can save the Authority and its customers money in reduced operational costs. Water conservation can stretch existing supplies while maintaining quality of life standards.
Improved supply reliability: Conservation can reduce the frequency and duration of drought water use restrictions.
Customer benefits: Customers who conserve water may enjoy lower water bills and possibly lower sewer and energy bills.
It is important that the following information is provided so we may adequately respond to the report: (1) physical street [exact] address of reported violation (business name, if applicable); (2) date & time of violation; and (3) nature of violation. If you would like a reply, please be sure to leave your contact information as well.
All calls and e-mails are documented and addressed, generally within 24 hours. You can also be assured that your report will remain confidential. After reviewing the report we will contact the property or business owner, if warranted. We may also follow up with a written warning letter or even issue a civil citation to repeat offenders.