Customer Service Policies

Cape Fear Public Utility Authority (CFPUA) Summary Of Customer Service Policies 


This summary of customer service policies is based on the CFPUA Ordinance governing provision of utility services to non-industrial customers and includes administrative policies implemented by the General Manager as authorized by the Ordinance. In the event of any conflict or difference of interpretation between this Summary and the Ordinance, the Ordinance shall be followed.

A copy of the CFPUA Utility Ordinances is available on our Ordinance and Regulations page or may be obtained by calling Customer Service at 910-332-6550.