Want to be notified by text or email when major Precautionary Boil Water Advisories and other notices are in effect or when an emergency alert is issued? Subscribe for notifications on our Notify Me page! During the fall of 2016, CFPUA experienced a reduction in water supply that required weeks of mandatory water restrictions. During the event, we used Notify Me! more than two dozen times to keep our customers updated on our progress.
CFPUA also uses social media to inform our customers of important news throughout the year. We invite you to follow us on Twitter and Facebook.
Advisories and NoticesWhenever possible, CFPUA hand-delivers the advisory to the affected homes and/or businesses. When the number affected is too large for hand-delivery, CFPUA:
- Posts information about PBWAs under the News You Can Use section of our Home page
- Issues a press release to the media
- Posts information on Twitter and Facebook
- Records a phone message on our PBWA Line at 332-6500.
Sign up for "Emergency Alerts" to receive email and/or text notifications regarding water emergencies affecting all customers.
CFPUA also posts information about sanitary sewer overflows (SSOs) whenever they rise to a level requiring public notification. These notifications are also sent to the media in accordance with state regulations.
Precautionary Boil Water Advisories (PBWA)
When a service outage occurs, either due to an incident like a water main break or planned maintenance work, CFPUA will issue a Precautionary Boil Water Advisory (PBWA). A PBWA is issued because periods of low or no pressure increase the potential for the introduction of bacteria into the water system. CFPUA customers in an advisory area are asked to boil their water for one minute then allow it to cool prior to consumption or utilize another water source such as bottled water. Consumption includes drinking, brushing teeth, making ice, food preparation, fruit and vegetable washing and the preparation of baby formula. Customers do NOT need to boil water prior to using it for showering or bathing.
2016 Flushing Program
Water main flushing is a routine operation that results in a clean and maintained drinking water system. During this activity, water is forced through pipes at high velocity and systematically flushed out of the fire hydrants, removing accumulated mineral sediment until the water is clear. As part of CFPUA’s commitment to provide safe, reliable drinking water, our flushing program is used to improve water quality, restore water pressure and protect pipe integrity. Part of the program also involves testing the large water main line valves and fire hydrants to make sure they are operating properly.
While most customers will not even notice that flushing is occurring, it is possible that some may experience periods of low pressure and possible discoloration while flushing is taking place in their area. Therefore, it’s recommended that customers refrain from washing clothes and minimize water use while flushing is being conducted in their sub-section. Customers that do experience discoloration are advised to run the cold water for approximately 3 to 5 minutes to allow the lines to clear.